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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna Kagay

Brianna Kagay

April 25, 2025

5  out of  5
rating by Brianna Kagay
"They have outstanding customer service! I highly recommend them! They care about giving their costumers the best deals on insurance!"
We responded:
"Thank you for providing us with a great rating, Brianna! I’m happy your insurance experience was so positive. We appreciate your support! - Justin"
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Jennifer Walker

April 24, 2025

5  out of  5
rating by Jennifer Walker
"I had been thinking about getting new quotes on car insurance. Abby did a cold call, and I was so excited that someone wanted to quote new car insurance for me. She quoted my car insurance and my renters insurance, and saved on the premium on both. I would highly recommend Justin Robinson and his team for any insurance needs that you may have. Jennifer Walker"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Jennifer. We could not be more happy to see such kind feedback! Thank you - Justin"
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Matt Sims

April 22, 2025

5  out of  5
rating by Matt Sims
"Personal service still exists. I had an opportunity to work with Carol and Rei in getting a quote for Home and auto insurance. They were absolutely fantastic to work with. Professional, through, and patient. Rei spent time with me going through every aspect of coverage I needed, communicating through text, email, and phone based on my convenience. State Farm has always provided good insurance for us, but it truly is the service here that won me over to the Justin Robinson team."
We responded:
"I appreciate you allowing us to serve your insurance needs, Matt. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Justin"
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Jess H

April 21, 2025

5  out of  5
rating by Jess H
"I had the pleasure of speaking with Colin & he was absolutely phenomenal! Super informative, even with the multiple questions I had. Very knowledgeable & not pushy in any way. Even saved me on my renters insurance, when I was only looking for auto insurance! Colin is the man!"
We responded:
"Thank you for taking a moment to share your positive experience with us, Jess. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Justin"
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N Wilde

April 21, 2025

5  out of  5
rating by N Wilde
"Great service. Everyone was very professional"
We responded:
"Thanks for the 5 stars! We're glad you had a great experience. - Justin"
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Wendy Grider

April 16, 2025

1  out of  5
rating by Wendy Grider
"I have received texts and numerous calls on my cell phone from him wanting someone else! When someone nicely tells you that you have their number not somebody else’s you stop stalking them! What do I have to do? File a police report for harassment?"
We responded:
"Wendy, I believe this review may be meant for a different State Farm agency. We’ve checked our records and have no calls or messages to your number. We take these concerns seriously and would never contact someone repeatedly after being asked not to. Please feel free to reach out so we can help clear this up. - Justin"
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Jonathan Bednar

April 3, 2025

5  out of  5
rating by Jonathan Bednar
"Justin Robinson and the rest of the team are great. Top notch customer service and always friendly. They were able to review our insurance needs and get us great coverage."
We responded:
"Jonathan, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Justin"
Profile photo of Lizzie “lovelylizzie1031” Prentice

Lizzie “lovelylizzie1031” Prentice

March 6, 2025

5  out of  5
rating by Lizzie “lovelylizzie1031” Prentice
"Rei is nothing but a delightful person, she'll talk you through everything and answer any questions you may have or help you in anyway she can. I look forward to doing business with this office again!"
We responded:
"Lizzie, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Justin"
Profile photo of Jess Balcar

Jess Balcar

January 23, 2025

5  out of  5
rating by Jess Balcar
"Had an issue and Justin called me to help me out, definitely thankful for that call."
We responded:
"Jess, we have very much enjoyed working with you! Thank you for sharing! - Justin"
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Eduardo Gattormo

September 18, 2024

5  out of  5
rating by Eduardo Gattormo
"I can’t speak as to the policy itself because it hasn’t started yet. But Mike has been attentive and knowledgeable and has responded to my questions and concerns quickly and professionally. Exactly what I expected from State Farm."
We responded:
"Eduardo, thank you so much for your kind review! My team and I are always here to serve you and your insurance needs. We appreciate you and your business! - Justin"
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Bill Steffey

August 17, 2024

5  out of  5
rating by Bill Steffey
"Justin is a great guy and he called me welcomed me into his office to help me save money on my car insurance. He made it easy to switch to State Farm in person instead of having to talk to someone on the phone. Justin treats you like family."
We responded:
"Bill, please know that my team and I will always be here to help support your insurance needs. Thank you. - Justin"
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Michael Simpson

July 22, 2024

5  out of  5
rating by Michael Simpson
"Helped me make sure I had the correct insurance I needed instead of just selling me what they wanted."
We responded:
"Michael, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Justin"
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April Sinclair

July 22, 2024

5  out of  5
rating by April Sinclair
"Very friendly and professional"
We responded:
"April, thank you for sharing this kind feedback with us! - Justin"
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Jonathan Broom

July 11, 2024

5  out of  5
rating by Jonathan Broom
"Highly recommend Justin Robinson State Farm. Great customer service, very friendly staff, always have the answers I need. Hands down 1st class"
We responded:
"Thank you so much for this great review and recommendation, Jonathan! We are always here to help in any way that we can! We appreciate you trusting us with your insurance and we look forward to being here for you for many years to come! - Justin"
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Rod Cothron

July 11, 2024

5  out of  5
rating by Rod Cothron
"Great service. You got me a better rate than my previous insurance. Thanks."
We responded:
"Rod, we're thrilled to hear that you're happy with our service and that we could offer you a better rate than your previous insurance. Providing excellent service and value to our customers is always our priority. We are always here is you need anything! Thank you so much for the kind words and great feedback! We appreciate you! - Justin"
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INoah Guy

July 11, 2024

5  out of  5
rating by INoah Guy
"State Farm really helped me get a better deal on home insurance. Turns out bundling my home and auto was the best option. Thanks again for saving me $1000"
We responded:
"Thank you for sharing your experience! We're delighted to hear that bundling your home and auto insurance with State Farm helped you save $1000. Providing value and savings to our customers is always our goal. If you have any more questions or need further assistance, feel free to reach out. We're here to help! - Justin"
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Debbie

July 11, 2024

5  out of  5
rating by Debbie
"I was with my previous insurer for many, many years and I was not happy with my coverages and the price. Tosha explained the coverage that I had prior and I didn’t even realize that I was paying MORE for LESS coverage. She helped me so much and I am so glad that I switched over for all of my needs. Such friendly and pleasant employees!"
We responded:
"Debbie, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We appreciate you and your business. - Justin"
Profile photo of Tosha

Tosha

July 11, 2024

5  out of  5
rating by Tosha
"Everyone is very helpful, friendly and knowledgeable! I switched over from my previous company and I am very satisfied with my coverages!"
We responded:
"Thank you so much for your kind words, Tosha! We're thrilled to hear that you're satisfied with our services and that your switch has been a positive experience. Our team strives to be helpful, friendly, and knowledgeable, ensuring that you receive the best coverage possible. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us! - Justin"
Profile photo of Alex Tate-Janow (BlackBeard)

Alex Tate-Janow (BlackBeard)

May 8, 2024

5  out of  5
rating by Alex Tate-Janow (BlackBeard)
"Best experience I have ever had my agent has been very helpful and on point explaining and moving forward with the policy options and local services that you can understand makes it as painless as possible can't thank them enough for their help"
We responded:
"Alex, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated! - Justin"
Profile photo of Darlene Morgan

Darlene Morgan

May 8, 2024

5  out of  5
rating by Darlene Morgan
"If you need insurance this is the office to call. Mike Answered all my questions quickly. He was very polite and professional!"
We responded:
"Thank you so much for the kind review and words, Darlene. Mike is amazing and we our lucky to have him. I am so glad to that he was able to help you with your insurance and answer all of your questions. We look forward to earning your business for a long time to come. Thank you again for trusting us with your insurance needs! - Justin"
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Mercedes

May 8, 2024

5  out of  5
rating by Mercedes
"Mike offered me THE BEST option among all my other options! He was polite, professional, courteous & most important, 'QUICK' !! My credit is not the best either & he was STILL able to quote me under $60! Best auto insurance decision I could make in today's economy!"
We responded:
"Mercedes, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review, we appreciate it! - Justin"
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Robert White

May 1, 2024

5  out of  5
rating by Robert White
"super great people and do an amazing job helping families with insurance needs, highly recommend"
We responded:
"Robert, our goal will always be to leave you with a satisfying experience! Thank you for the recommendation! My team and I appreciate you. - Justin"
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Kevin C.

March 13, 2024

5  out of  5
rating by Kevin C.
"Eric was very helpfull and expedient!"
We responded:
"Kevin, thank you for this awesome feedback about Eric! My team and I are always here for you. - Justin "
Profile photo of Angelia Ralls

Angelia Ralls

October 5, 2023

5  out of  5
rating by Angelia Ralls
"Tremendous help and very friendly and professional. Helped me get exactly what I needed as far as coverages at a great price. I highly recommend Michael and the staff here. Just wonderful!!"
We responded:
"Angelia, thank you for sharing this awesome feedback about Michael's service. The best compliment my team and I can get is being recommended to others! - Justin "
Profile photo of Asia Mcclendon

Asia Mcclendon

August 7, 2023

5  out of  5
rating by Asia Mcclendon
"Eric was Quick and efficient ! Found me a great price would definitely recommend! Thank you for the great customer service! Eric made my search for a new insurance easy"
We responded:
"Asia, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Justin"